1. Proactively respond to the signals of disengaging members. It’s easier to keep a connection before they are gone.
2. First impressions matter. Train greeters to welcome everyone-including the returning member. Teach every constituent to be a “greeter.”
3. Develop a safe place, or special class, where greeters can direct returning constituents. In this small group they can openly discuss triumphs, troubles, doubts, and dysfunctions.
4. Engage missing members within the first six weeks of their return (i.e. invite them to join community service teams). If you exceed that window, the majority will leave again.
5. Provide activities away from church. Sometimes the church environment is too much to handle at first.
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